Placing between 700 and 1,200 job seekers in work assignments each week requires a robust, efficient IT infrastructure. With large volumes of sensitive data—including employment and Social Security information—security, reliability, and performance are critical.
To support these demands, Graham Personnel Services (GPS) relies on Beacon IT Services (BITS) for fully managed IT support. BITS oversees end-user support for 30+ workstations, network and system administration, firewall management, data backup, and ongoing infrastructure management.
We receive superior IT support and services from BITS. Their team manages all of our IT software, hardware and support issues. We greatly value their expertise in this field as it allows our company to better focus on our customers. With Beacon as our strategic partner, I am confident that our business will be more profitable, better for our customers, and more efficient for our employees.
COO, Graham Personnel Services
When GPS relocated to a larger office, BITS managed the full transition of their IT infrastructure. Through careful planning and execution, the move was completed with minimal disruption to operations—resulting in just 30 minutes of downtime before systems were fully restored.
As a company rooted in the Piedmont Triad, GPS values working with a local IT partner that understands their business and community. This shared local connection, combined with the reliability and responsiveness of the BITS Team, has helped sustain a successful partnership since 2014.
Beyond major projects, BITS provides consistent, day-to-day IT support that GPS can depend on. From proactive monitoring to rapid issue resolution, the team ensures systems remain secure, stable, and optimized for performance.
