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Meet the Team

team hands together

Our team.

Need a team that delivers carefully and thoughtfully crafted services customized to your unique needs and preferences? Combining the adaptability and creativity of a creative agency with the technology and service of tech company, there isn't another option out there quite like Beacon.

Regardless of the efforts we put into our services, we don't just want to be another faceless partner. Get to know the individuals who will make your project a success.

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Mark on a boat holding up a fish
Mark and Tracy on the shore at sunset
golden retriever wearing a Wake Forest hat
Faves
Sports team

Wake Forest Demon Deacons! Go Deacs!

Travel destination

Any beach

Mark Dirks

CBO/Senior Partner

Before becoming Beacon's CBO, Mark climbed through the technical ranks, starting as an application developer for RJ Reynolds. He then spent 15 years at AT&T, where he led the creation of one of the world's first corporate intranets. Co-founding Beacon in 1998, he has driven consistent growth, long-term partnerships, and a unique culture for 20 years. Mark was instrumental in forming relationships with Google, Accenture, KPMG Consulting, Lockheed Martin and the U.S. Department of Education. These relationships during the company's early years, coupled with Mark's leadership and business development skills, foreshadowed the growth of Beacon's Higher Education portfolio over the last 10 years. Mark holds a B.S. in Mathematics from Wake Forest University and an M.S. in Computer Systems from Kansas State University. He serves on the Board of Directors for the North Carolina Technology Association, was named Small Business Person of the Year by the Greensboro Chamber of Commerce and received the Entrepreneurial Success Award by the Winston-Salem Chamber of Commerce.

Tracy and Mark on a boat with a pirate flag
Tracy protecting a baby sea turtle on the beach
Tracy with a group of children in Rwanda for the Weaving Hope initiative
Faves
Hobby

Volunteering for Sea Turtle Project

Travel destination

Skiing in Steamboat, CO

Tracy Dirks

CEO/Senior Partner

Tracy is the CEO and Senior Partner of Beacon Technologies. She brings 30+ years of Information Technology experience to her clients after serving as a Technical Manager for Bell Labs and the Chief Systems Architect for AT&T’s HRIS. She specializes in strategic planning, intranets, systems architecture, and project management. She has led major Higher Education projects at Beacon for over 14 years for institutions such as the University of North Georgia, Colorado State University Pueblo, Winston-Salem State University, Husson University, and more. Tracy is a trusted source of guidance to her clients because she is uniquely skilled in correlating technical solutions to business needs. Tracy earned a B.S. in Computer Science at NW Missouri State and an M.S. in Computer Systems from Kansas State University. She regularly attends and presents at the major Higher Education trade shows. Tracy was selected for the Leadership Greensboro Development Program and was recognized by the Triad Business Journal in their Women in Business edition.

John coaching the girls high school softball team
John and Kristy at the marker of the Southernmost point of the continental U.S.A.
John and Kristy
Faves
Hobby

Coaching high school softball

Emoji

Rolling on floor laughing

John Scaramuzzo

CTO/Senior Partner

John is Beacon's CTO and co-founder, a veteran technology strategist, innovative engineer, and creative entrepreneur with nearly three decades of distinguished service and experience in platform and server technologies, e-commerce, business consulting, and customer service management. Before co-founding Beacon, he worked for 12 years at AT&T, where he was instrumental in building the infrastructure to support AT&T’s global corporate intranet in the mid-90s while also supporting AT&T’s HR HW/SW/NW. John architected Beacon’s data center, serving hundreds of clients worldwide for web hosting and software to support content management, custom applications, and high-end e-commerce. He also created Beacon’s IT Services division (BITS) which provides managed services for desktops, servers, and networks across many states. John also served as an IT consultant on government contracts through subcontracts with Accenture and KPMG and earned his B.S. in Computer Science/Mathematics from the College of Staten Island.

Kristy and John
Kristy and John out on the water
Kristy on an outing with her two daughters
Faves
Travel destination

Tropical beaches

Hobby

Knitting and crochet

Kristy Scaramuzzo

Payroll/Accounting Manager

For many Beacon employees, Kristy is one of the first points of contact and friends for new hires to our team. Since 2002, Kristy has been a crucial piece of the puzzle in facilitating various administrative tasks to support the success of the company and every team member. As the Payroll and Accounting Manager, Kristy is the go-to expert for important internal financial processes that keep Beacon's wheels turning. Always supportive with a smile, her favorite part of working for Beacon is getting to know everyone individually and working with such a passionate and diverse group of people every day. Kristy's alma mater is Montclair State University in New Jersey.

Rob Darst
Faves
Sports team

Duke Basketball

Lunch

Mexican

Rob Darst

CFO

Christy sits on a mechanical horse
Christy poses in front of a digital art screen
Faves
Travel destination

San Diego

Hobby

Watching bad reality TV

Christy Phillips

COO/Senior Vice President

Christy contributes over 15 years of expertise in project management as the COO and Senior Vice President at Beacon. Her guidance in creating new processes to streamline Beacon's workflows and project management efforts has allowed the team to grow and thrive exponentially since joining the team in 2017, with the PMO (Project Management Office) integrated into every Beacon project to ensure consistent client satisfaction. Since then, Christy has changed the way Beacon provides customer service with her gifted problem-solving ability, crystal-clear explanations, and strategic business insights. Her favorite part of the job is developing trusting partnerships with our clients and keeping everyone at ease and on track during development projects. With Christy as a mentor and guide to your project, both our client and internal teams benefit from smooth, straightforward processes proven by years of experience. Christy holds a B.S. in Business and Accounting from Ashford College.

William in front of a starry backdrop
Two beagles
Faves
Emoji

Thumbs up

Lunch

Japanese

William Nichols

Vice President, IT Services & Hosting

William leads both Beacon's internal tech support group and our managed client IT service team, BITS (Beacon IT Services), as our resident system administration expert. As the head of Beacon's IT infrastructure and manager of our dedicated and shared hosting environments, William's leadership is backed by decades of experience and provides the security these crucial systems require. After receiving an education at ECPI College, William proceeded to earn various professional certifications, including CompTIA A+ and CompTIA Net+. He is also a Microsoft Certified Systems Administrator in addition to a ConnectWise Automate Certified Professional. With a special interest in supporting his team in their own education and growth, William looks forward to facing new challenges every day as our technology habits and processes change.

 

Darin Humbard
Faves
Sports team

University of Tennessee Volunteers

Hobby

Golfing

Darin Humbard

Lead Senior Project Manager

Darin has been working on website development and digital marketing projects as a project manager with Beacon since 2015. Clients love working with Darin because of his contagious positivity, direct communication, and the fact that he's always ready to brighten your day with a pun, joke, or anecdote. One of Darin's favorite aspects of his work with Beacon is establishing ongoing partnerships with repeat clients and watching their business grow and evolve over time, as the trusting relationships stay the same. Darin holds a B.A. and M.S. from the University of Tennessee, Knoxville, and in his spare time enjoys Tennessee sports and traveling all over the world.

Dena at the office
a tropical beach
a glass bottle of coke on a desk
Faves
Sports team

UNC Tar Heels

Travel destination

Places with low populations and warm saltwater

Dena Scott-Caulder

Director, Multifamily Residential

Dena is the Director of Multifamily Residential at Beacon with over 20 years of experience in project management. Dena has worked on projects from various industries ranging from web development, traditional and digital marketing, content development, and IT solutions. Since joining Beacon in 2018, she has focused on web development and digital marketing for our higher education and multifamily residential clients, including managing their SEO, GA, Paid, and social media advertising efforts. Dena especially enjoys creating plans and timelines and is passionate about building relationships with her clients. She is a constant source of positivity and helps her colleagues daily with project planning and process questions, and always keeps her office's candy jar well-stocked for visitors.

Jamie and her family in a narrow rocky passage on a hike
Jamie at Zion National Park
Jamie on a mountaintop with a scenic view of trees and water below
Faves
Sports team

Appalachian State Mountaineers

Travel destination

Any national/state park

Jamie Phillips

Operations Administrator

Jamie is Beacon’s Operations Administrator, responsible for tracking and managing the business’s internal systems and critical paperwork. She joined the team in August of 2023 with an extensive background in administration and accounting. Jamie’s strong organizational skills and meticulous attention to detail are what allow her to seamlessly balance multiple projects at a time. Always dependable, Jamie provides exceptional support to the PMO team and clients, handling contract setups, coordinating invoicing, and even contributing to internal marketing projects behind the scenes. Jamie is a proud Appalachian State Mountaineer and holds a B.S.B.A. in Management & Information Systems. When she’s not working at Beacon, you’ll find her hiking with family and spending time outdoors. Jamie is passionate about serving her local community, frequently volunteering in her personal time. She is also an active member of BeaconCares, Beacon’s community service club.

Andy in Ireland at the Cliffs of Moher
Andy on a ride with his son
Andy with his wife and two children
Faves
Sports Team

UNC Tarheels, Dallas Mavericks & Carolina Panthers

Lunch

Smash Burger

Andy Rives

Senior Project Manager

Andy joined our team in 2023 as a Senior Project Manager and comes from a colorful background. Being a Certified Scrum Master, Six Sigma Green Belt and Certified Lean Practitioner, he's a gleaming asset to our leadership team. Andy graduated from UNC Chapel Hill with a B.A. in Journalism and Mass Communication, and went on to receive an M.B.A. at LSU Shreveport. Before joining our team, he once worked as a sports broadcaster, both on local television and on national radio. Like any good project manager, he looks forward to building relationships and helping put together a product that he and his team will be proud of.

Keana poses with Groot at Disney World
Keana and her son
Keana and three of her rescue dogs
Faves
Lunch

Tacos

Travel destination

Walt Disney World

Keana Massey

Vice President, UX Design & Development

Keana leads Beacon's developers, content strategists, and designers as the Vice President of UX Design & Development. Since joining the team in 2010, she has led and consulted for over 100 Higher Education projects (so far!) and is Beacon’s CMS expert who has truly seen it all. Keana specializes in the analysis, design, and implementation of websites with an extreme passion for user experience, accessibility, multi-device interactions, and technical best practices. She is also passionate about her team and loves the opportunities for constant collaboration amongst talented, knowledgeable individuals with the same vision of delivering incredible results for our clients. Keana regularly presents at Higher Ed conferences on accessibility and CMS development topics, such as academic program page design and ADA compliance testing. Keana earned an Associate’s Degree in Web Technologies from Guilford Technical Community College.

Andrea on the coast
Andrea and her son
Andrea and her husband
Faves
Podcast

Bigger Pockets

Hobby

Antiquing & renovating old furniture

Andrea Cole

Vice President, Digital Marketing Optimization

With over a decade of SEO, Paid Search and Google Analytics experience, Andrea is Beacon’s Vice President of Digital Marketing Optimization and works directly with our multifamily residential partners, Higher Education clients, and large commercial accounts. She enjoys collaborating with her team and leads with a mantra that "the best marketing doesn't feel like marketing." In an ever-changing industry with clients who are also constantly evolving, Andrea loves that every day is different. Andrea earned a B.A. in Communication Studies from the University of NC at Chapel Hill, is certified in Google Analytics and is invited annually to Google’s exclusive GA Summit. She recently served as an adjunct professor in Wake Forest University’s School MSBA Program and led a conference seminar for improving site search and SEO in Higher Education.

Zed on a hike
Zed's two little black dogs
Zed stands by a stream in the woods
Faves
Karaoke song

Don't Stop Believin' by Journey

Podcast

How Stuff Works

Zedric Myers

Lead UI Developer

Zedric joined Beacon in 2011 and is a Lead UI Developer for Beacon Technologies. After earning his degree in Advertising and Graphic Design, he spent 11 years with an advertising agency in Greensboro, NC where he was initially hired as a designer and transitioned to being a Web Developer.

Brandon Canter
Faves
Travel destination

Walt Disney World

Brandon Canter

Director, UX Development

Although Brandon has a developer title, his roots are in graphic design. After earning his A.A.S. degree in Advertising and Graphic design, he worked as a graphic designer in an agency before transitioning to development. He is involved with almost all of our Higher Ed clients, who have benefited from his unique blend of creative and technical experience over the last 10 years.

Wayne Garrett
Faves
Emoji

Grimace

Lunch

Chips & salsa

Wayne Garrett

Director, UX Strategy & Design

Wayne Garrett contributes over 10 years of experience working with higher education institutions to the Beacon team. As a strategist, he is a thorough and dependable asset to his clients, taking care to ensure all web and content development projects produce engaging user experiences. Not only does he create strategies for content and user experience, Wayne also has expertise in developing, testing, and managing higher-education websites. After graduating with a B.A. in Communication Studies, Wayne worked as a Web Content Specialist at Miami University of Ohio before joining Beacon in 2016. At Beacon, he specializes in user experience for higher education with a focus on content strategy and web accessibility and always seeks to learn new strategies during every project.

casual Kent
Patriotic Kent
Faves
Lunch

Subway veggie sandwich

Travel destination

The Outer Banks

Kent Dickinson

Senior Account Executive (Northeast Region)

Kent is a web design and digital marketing executive with more than 25 years of experience in business development, strategic planning, operations, customer service, and sales management. He has worked in a variety of industries, including educational publishing, digital printing, direct marketing, consulting, financial services, among others. He has worked with many colleges and universities around the country and is a strong proponent of strategic partnership, performance management, and customer service/communication. Kent earned a B.S. in Business from Wake Forest University and his M.B.A. from the University of North Carolina’s Kenan-Flagler Business School.

Jennings on a deck by the beach
a little tan dog
Jennings on the dunes
Faves
Sports Team

South Carolina Gamecocks

Hobby

Playing golf

Jennings Woods

Account Executive (Western Region)

Jennings is an Account Executive on Beacon’s Sales team. Joining the team in 2024, he brings experience from his previous role as a project team leader to cultivate relationships with and serve the needs of clients in the Plains, Rocky Mountains, and far west regions of the United States. In his spare time, Jennings is an avid golfer and enjoys cheering on his favorite baseball team—the South Carolina Gamecocks. In his role, he is most excited to work alongside other creative minds on the team and to foster a welcoming environment for prospective clients at Beacon.

Ryan at the top of a mountain
Faves
Sports Team

Texas Rangers (named after Nolan Ryan)

Travel

Tamarindo, Costa Rica

Ryan Dirks

Director, Business Development

Ryan Dirks joined Beacon Technologies in May 2024 as Director of Business Development. Before Beacon, he advised private equity clients on complex transactions as part of Ernst & Young's (EY) Strategy & Transactions practice. Ryan holds a bachelor’s degree in marketing from the College of Charleston and a master’s in business analytics from Elon University. He brings deep expertise in commercial strategy, financial analysis, and cross-functional leadership—skills that directly support Beacon’s mission to drive growth and deliver measurable impact for its clients. In his role at Beacon, Ryan is focused on forging strong partnerships, identifying growth opportunities, and aligning solutions that help clients stay ahead. Outside the office, Ryan is an avid sports enthusiast and former collegiate baseball player. He also serves as an Advisor to the North Carolina Board of Technology.

Jordan poses behind a 3D version of the Google logo
Jordan in an Ash costume with his Wife dressed as Pikachu
Jordan with a colorful bicycle
Faves
Lunch

Jimmy Johns Spicy East Coast Italian Sub

Karaoke song

"Just My Imagination" by The Temptations

Jordan Burleson

Vice President, Digital Marketing Advertising

Jordan is Beacon’s Vice President of Digital Marketing Advertising and leads the paid search team, helping clients achieve positive growth and ROI through their digital marketing programs. In addition to over a decade of digital marketing experience in traditional and digital marketing mediums, Jordan is Google Analytics certified. He holds five additional certifications as a Google Advertising Certified Professional in search, display, shopping, mobile, and video campaigns. Jordan joined the team in early 2013 and has been a key collaborator, mentor, and source of positivity as Beacon’s “Director of Fun” during his decade of service. A graduate of Appalachian State University, Jordan earned a B.S. in Communication with double majors in Broadcasting and Advertising.

Jason Canter
Faves
Lunch

Taco Bell

Travel destination

Great Smoky Mountains

Jason Canter

IT Support Specialist I

As an IT Support Specialist, Jason Canter comes to Beacon with over a dozen years of experience in retail managing technology sales, and personal and in-home IT solutions. He has spent much of that time providing complete IT support for national retail franchises, building and maintaining point-of-sales systems, and remotely managing franchised locations.

Olivia holds her daughter
Faves
Lunch

Poke Bowls

Hobby

Cooking & baking

Olivia Earley

Director, Digital Advertising

Olivia is a Director of Digital Advertising and Social Media Manager, managing day-to-day PPC tasks for a number of clients, as well as overseeing all of Beacon’s respective social media channels. Olivia brings over 5 years of social media management experience, most recently as the accounts manager at Social Moxy.

Kevin Lackey
Faves
Lunch

Greek/Mexican - it's a tie

Sports team

Carolina Panthers

Kevin Lackey

Senior Account Executive (BITS/ Southeast Region)

Kevin has been a sales professional for over 20 years and has contributed his expertise to Beacon since August 2016. As the primary account executive overseeing our IT services (BITS) clients, Kevin is dialed into what our clients need from their business IT infrastructure. Kevin is a practiced partner in the field and works with clients year-round on managing their IT, scheduling maintenance, and looking ahead to future projects.  His favorite part of his role is building ongoing relationships with colleagues and clients over years of working together. Kevin holds a B.S. in Business Administration from the University of North Carolina Greensboro.

Caleb Pruitt
Faves
Podcast

Last Podcast on The Left

Lunch

Hibachi

Caleb Pruitt

Director, IT Support

Caleb joined the Beacon team in April 2011 as a Desktop Administrator and is now our Director of IT Support. He graduated from ECPI in February 2011 with an associate degree in Computer Science and Technology and holds a second associate degree from GTCC in Architectural Technology.

Mike Ratcliffe
Faves
Hobby

Riding motorcycles

Lunch

Thai style red curry

Mike Ratcliffe

Director, IT Infrastructure

Mike Ratcliffe is a hard-working, self-motivated system administrator who adapts quickly to new technology, concepts, and environments. With over a decade of experience in information technology and numerous titles and responsibilities throughout his career, he currently focuses on system administration of Microsoft Active Directory and related technologies, Microsoft Exchange, as well as VMware virtualization.

Marissa with her parents and sister in holiday sweaters
Faves
Sports team

New York Rangers

Lunch

French dip

Marissa Scaramuzzo

Associate IT Support Specialist

Marissa is an Associate IT Support Specialist assisting our BITS clients since 2014. While on the job, one of her favorite aspects of her day-to-day is figuring out how to solve each new support issue and learning new things daily. When not helping clients of her Beacon colleagues, Marissa enjoys reading and having new experiences while traveling.

Dustin laying outside on the grass
Faves
Emoji

Ghost

Hobby

Martial Arts (kickboxing and Tae Kwon Do)

Dustin Shives

System Administrator I

Meet Dustin, one of Beacon's System Administrators on the IT Services team. He joined Beacon in early 2019 and with his sense of humor and positive attitude has been a great contributor to the team ever since. Dustin attended Western Governors University for System Administration and Cloud Computing and uses his expertise to assist our BITS clients with their support issues. While at work, he most enjoys the challenge of finding solutions to ever-changing problems as the IT world constantly evolves.

John Wallwork
Faves
Sports team

NCSU

Hobby

Woodworking

John Wallwork

Senior DBA/ Engineer

John Wallwork is a Senior DBA/Engineer. He has a B.S. in Chemistry and has taken graduate courses in chemistry and computer science at NC State University. John has over 20+ years of IT experience and has the following software skills: VB, C#, ASP, .NET, Javascript, Casade, Velocity, XML,  and SQL Server.

Michael Wood
Faves
Lunch

A sandwich and sweet tea

Karaoke song

"You Shook Me All Night Long" by AC/DC

Michael Wood

Senior Engineer

Michael Wood has been with Beacon for over 20 years, having joined the team in 2001. He provides transactional programming expertise, mostly in C#,  VB.NET, Cascade and SQL Server. In the past, he worked in the corporate worlds of AT&T and IBM.

Kath writing near a lake
a fluffy orange cat
Faves
Lunch

Curry Bento

Karaoke song

Anything by My Chemical Romance or Queen

Kath Zoller

Senior Digital Marketing Specialist

Kath is a Senior Digital Marketing Specialist with a particular passion for data analysis and research. Kath started at Beacon in 2018, and every day since then has contributed a positive attitude and eagerness to help the team. As a member of the Digital Marketing Team, Kath focuses on our clients' paid advertising and pay-per-click campaigns with a keen eye for trends and strategic analysis. Kath graduated from the University of North Carolina Greensboro with a B.A. in Marketing. When not at work, Kath spends time on hobbies such as thrifting, digital art and music.

Sarah stands on a balcony with a view of trees, city and mountains behind her
Sarah walking her dog in the snow
Sarah having a drink with her partner
Faves
Hobby

Playing video games and Dungeons & Dragons

Podcast

Too Scary; Didn't Watch

Sarah Strickler

Lead Content Strategist

Sarah is a Lead Content Strategist at Beacon and comes from a background in digital marketing and website support. With experience in creating content for various clients from right down the street in Greensboro, North Carolina, to businesses across the country, Sarah values each opportunity to research client branding and identify audiences. Sarah enjoys reviewing, organizing, and educating others about digital content just as much as creating her own.

Josh holding his daughter
Faves
Lunch

Spicy pad thai

Karaoke song

“Torn” by Natalie Imbruglia (with honorable mention to “Take Me Home Tonight” by Eddie Money)

Josh Barrer

Lead Digital Content Editor

With a passion for strategy, Josh digs deep into every content project to ensure the best path forward for his clients. Josh joined Beacon in 2020, bringing 10 years of experience in marketing and communications to the website development and digital marketing teams. He’s worked with Fortune 200 clients and small local businesses alike to create websites, magazines, social posts, books, radio ads, and videos. An adept writer, editor, and storyteller, he collaborates with clients and colleagues to create and elevate content that engages, connects, and drives audiences to action through SEO content strategies. Josh graduated with a B.A. in English from the University of North Carolina at Greensboro.

Austin at an App State game
Austin golfing
Faves
Travel destination

Anywhere tropical

Karaoke song

"Don't Stop Believin'" or "Eye of the Tiger"

Austin Johnson

Digital Optimization Specialist II

Austin Johnson is a Digital Optimization Specialist. He worked for several years at various agencies with a focus on CRM data and social media content creation. At Beacon, he works closely with Bassett Home Furniture, Bell Partners, burton + Burton, Kane Residential, and New Jersey Resources. Austin enjoys working in SEOClarity, Screaming Frog, Google Search Console, and Google My Business to help drive online traffic for his clients and help them be successful. Austin has a B.S. in Communications with a Concentration in Advertising from Appalachian State University.

Lorian in a kayak
Faves
Hobby

Hiking

Karaoke song

"Under Pressure" by Queen & David Bowie

Lorian Landreth

IT Support Specialist II

Lorian joined the Beacon team in 2020 as an IT Support Specialist in the Beacon IT Services (BITS) department. As an IT Support Specialist, he works with the rest of the team to address IT issues from our clients and internal departments. Working in a fun environment with a supportive team is his favorite part of the job, says Lorian. Outside of the office, Lorian plays trombone and sings in his church choir. Lorian holds a B.S. in Information Systems and Operations Management from the University of North Carolina in Greensboro.

Andrew sitting under a tree looking out over the water
Faves
Karaoke Song

"Hit the Road Jack" by Ray Charles

Hobby

Watching Mixed Martial Arts

Andrew Davis

Digital Marketing Strategist II

Andrew joined Beacon in 2020 and is one of our paid advertising experts on the Digital Marketing team. As a Digital Marketing Strategist, Andrew assists in developing and performing paid advertising strategies for Beacon's varied clients. Coming together as a team to work through client projects and seeing that collaboration create client success is one of Andrew's favorite parts of his job. With an alma mater from the University of North Carolina Greensboro, Andrew is local to the Piedmont Triad area and enjoys collaborating with his teammates and colleagues at the Beacon Triad office.

Dustin holding two children at the beach
Faves
Karaoke song

"Tequila"

Travel destination

Cayman Islands

Dustin Woods

Digital Optimization Specialist II

Dustin joined the Digital Marketing Team at Beacon in 2021 as Digital Optimization Specialist focusing on SEO marketing for our multifamily and higher education clients. Dustin loves the supportive team environment at Beacon and is always proud to see the organic results of our efforts to improve our client's business SEO. He is a self-proclaimed "beach nut," and before joining Beacon, Dustin golfed competitively for 10 years; now he just plays for fun outside of work. Dustin holds an A.A.S. from Surry Community College.

Addison on a trail with her dog
Addison posing with a group of rollerskaters
specialty coffee
Faves
Karaoke song

"More Than a Woman" by the Bee Gees

Travel destination

Galway, Ireland

Addison Branson

Digital Marketing Analyst

Addison started at Beacon in April 2024. After earning a B.S. in Anthropology and a Minor in International Studies at Western Carolina University, Addison worked with numerous local businesses, honing her social media strategy, content, and analysis skills to boost their sales and user engagement. Her unique interest in specialty coffee and communication through online platforms fuels her drive to build meaningful professional relationships with our digital marketing clients and deliver impactful, data-driven results. In her spare time, Addison also enjoys sewing, roller-skating, and long walks with her dog, Mr. Bark Ranger.

Emily at Disney with her family
Faves
Emoji

A day never goes by when I don't use the thumbs-up emoji

Podcast

The Daily

Emily Wright

Director, Higher Education

Emily joined Beacon in 2021 and is our Director of Higher Education with a background in digital marketing for worldwide brands and North Carolina local businesses in various industries. With years of expertise in project management, Emily lends her skills to every corner of Beacon's operations, from higher education redesign projects to IT services support contracts. She is a reliable partner and takes care to consider the big picture while minding every detail in her project plans. Emily is thankful for the opportunity to work with so many different and amazing clients across a multitude of business sectors throughout her career. Emily's alma mater is Marquette University, and when not supporting her team in the office, she enjoys traveling, running and reading.

Sarah and her daughters in Halloween costumes
Faves
Sports team

U.S. Women’s Ice Hockey

Hobby

Painting

Sarah Donahue

Senior UI Developer

Sarah comes from a design background and joined the development team at Beacon in 2021. With a passion for bringing designs to life with code, Sarah enjoys building user interfaces and collaborating with her teammates on creating the most user-friendly websites possible. Since starting at Beacon, Sarah has contributed to several major higher education website redesign projects and many internal initiatives. Sarah holds a B.A. in graphic design from Bellevue University and a Master of Interactive Media from Elon University.

Dereck on a motorcycle
Faves
Hobby

Riding motorcycles & Boy Scouts

Travel destination

Golden Isles, GA

Dereck Pettitt

Systems Administrator II

Dereck came to Beacon in 2021 as a Systems Administrator in our IT Services department. His specialty as a systems administrator is to assist our Beacon IT Services (BITS) clients when they experience problems with their networks and/or servers. Dereck likes to ride motorcycles and participate in the Boy Scouts when not at work. He graduated from the University of North Carolina in Greensboro with a B.S. in Computer Science.

Teresa stands on a rock high above a valley
Teresa with her husband and child
Teresa and husband at a hockey game
Faves
Sports team

Carolina Hurricanes

Travel destination

Italy and the Mediterranean Coast

Teresa Kline

Lead Digital Marketing Strategist

In 2021 Teresa joined the Beacon team in the Digital Marketing group and is now a Lead Digital Marketing Strategist, working on paid advertising campaigns for our marketing clients. Coming from a more traditional marketing background, Teresa loves the variety of work across Beacon's broad and diverse client base. One of her favorite aspects of the job is the endless opportunities to learn and grow daily from client projects and her teammates' knowledge and specializations. In her free time, she likes to do yoga and listens to investigative journalism podcasts. Teresa graduated from the University of North Carolina in Asheville with a B.A. in Mass Communications.

Elizabeth in front of a floral wall mural with the words "Gone to Carolina"
Elizabeth and husband pose in front of Pilot mountain
Elizabeth and her son on a treetop adventure
Faves
Podcast

Sincerely Fortune

Lunch

Leftovers are always fun to use up

Elizabeth Ellingson

HR & Events Manager

Elizabeth is Beacon's Human Resources and Events Manager and is herself a beacon of light in the office. With a decade of experience in human resources for digital companies, Elizabeth brings expertise and the know-how to support her team that helps make Beacon such a great place to work. Always ready to lend a friendly ear and have a chat, Elizabeth has been a force of positivity and compassion in the office since joining the team in the summer of 2022. At work, she loves learning from and supporting her colleagues and Beacon's passion for volunteering and community service. Elizabeth graduated from Peace College and, in her spare time, enjoys visits to the YMCA for RPM and spin classes.

Kaitlyn Gould
Faves
Lunch

A sandwich from Steve's Garden Market

Travel destination

Hiking in the Shenandoah Mountains

Kaitlyn Gould

UI Developer II

Kaitlyn is a multifaceted UI Developer and designer with years of experience in web development. After starting her career as a graphic designer, she soon realized a passion for coding and web development strategy which eventually brought her to Beacon. Kaitlyn’s expertise in both web design and web development results in unique key insights into every project. Her eagerness to explore the latest best practices in higher education user experiences makes her an instrumental member of the development team.

Ryan feeds a llama
Faves
Hobby

Working on my car

Travel destination

Boone, North Carolina

Ryan Glass

IT Support Specialist I

Ryan is an IT Support Specialist at Beacon in our IT Services group, BITS. He joined Beacon in 2022 and has since been a collaborative member of the support group, eager to help with every task and client support call. Ryan's favorite aspect of his job is the variety of work and the fact that he experiences something new every day. Ryan graduated from Forsyth Tech and holds a CompTIA A+ certification.

Taylor on a bike at the beach
Taylor holding a hen
Taylor wearing a green jumper and a rainbow hairpiece
Faves
Lunch

Vodka Pasta

Karaoke song

"Underneath It All" by No Doubt ft. Lady Saw

Taylor Millaway

Digital Content Specialist I

Taylor, a Digital Content Specialist, joined the Beacon web development services content team in 2022. With a background in social media marketing and content creation for businesses, Taylor joined the team practiced and prepared to write engaging copy for our clients. She has worked on various projects and contributed content to our internal marketing and communications, multi-family property clients and higher education website redesigns. When not writing at Beacon, Taylor loves to cook for her friends and volunteer. Taylor holds a B.S. in English from the University of North Carolina at Greensboro.

Kayla in a field of sunflowers
a white dog in a reindeer hat
Kayla professional portrait
Faves
Hobby

Facetiming my dog, Sushi!

Lunch

Banh Mi sandwich

Kayla Timpson

UX Visual Designer II

Kayla is a UX Visual Designer on Beacon's Web Development Services team. She joined the team in 2022 with a B.F.A. in New Media Design and a minor in Information Technology, ready to immediately dive into website redesign projects and more. Kayla also holds a Google UX Design Certification and is passionate about taking the time to create the right design-based solutions. Since joining Beacon, Kayla has most enjoyed working in a creative and collaborative environment with a supportive team. When not designing websites and other UX solutions for our clients, Kayla loves playing with her dog, Sushi.

Caleigh with her husband outside
Caleigh in her wedding dress
Caleigh with her cat laying on her shoulder
Faves
Karaoke song

"Valerie" by Amy Winehouse

Hobby

Gardening

Caleigh Vincent

Digital Advertising Analyst

Caleigh joined us at Beacon during the summer of 2022 as a Digital Advertising Analyst in the paid advertising division of our Digital Marketing department. Her favorite part of the job is having such an incredible team of colleagues to work with every day. Since joining Beacon, Caleigh has become Google Analytics certified and looks forward to expanding her skillset even more with guidance and support from the team. After hours, you can find Caleigh gardening or cheering on UNC sports. Caleigh graduated from the University of North Carolina at Chapel Hill with a Communications major and a focus on digital marketing.

Kendall wearing orange
Kendall with his beagle
Kendall and his wife
Faves
Hobby

Training dogs and hunting

Sports team

Atlanta Braves

Kendall Driver

Systems Administrator II

Kendall is a Systems Administrator who joined the IT Services team at Beacon in early 2023. He is Microsoft 365 Certified as a Teams Administrator Associate and holds a degree in Network Technology from Forsyth Technical Community College. During his day-to-day work with the Beacon IT Services (BITS) team, Kendall most enjoys assisting clients and keeping their environments functioning with minimal to no downtime. Kendall enjoys the outdoors, hunting, and training hunting dogs when not in the office.

Claire in a white dress
Claire smiling with a horse
Claire with a senior pup
Faves
Lunch

Tuna salad sandwich

Hobby

Rescuing senior animals

Claire Lewis

Digital Advertising Specialist I

With a mission to connect with her high-achieving clients and fellow team members and a passion for creative marketing, Claire joined the Beacon team in early 2023. As a Digital Advertising Specialist with our Digital Marketing team, Claire assists our clients in building strategies to secure a return on investment for their online ad initiatives. She contributes the expertise from her education at High Point University, where she earned an M.A. in Business Leadership. Outside of the office, Claire has a deep compassion for animals and has previously worked on a farm. In her spare time, she enjoys working with animal rescues.

Tricia kisses a horse by a pasture
Tricia riding a horse
Tricia in front of a castle
Faves
Lunch

Macaroni and Cheese

Podcast

The Office Ladies

Tricia Levi

Digital Marketing Specialist I

Tricia is a 2022 graduate of UNCG where she earned dual degrees—one B.A. in Biology and another in Environment and Sustainability. While studying and post-graduation she worked with their Department of Chemistry and Biology as a Research Assistant and a Lab Instructor. In Tricia’s spare time she enjoys rock climbing and horseback riding.

Hannah cutting cake at her wedding
Hannah with her husband and son
Hannah with her son
Faves
Emoji

Vulcan Salute - live long and prosper

Lunch

Sushi

Hannah Godfrey

Senior UX Visual Designer

Hannah started at Beacon as the Senior UX Visual Designer in November of 2023. Her favorite part of the position is the continuous flow of opportunities to collaborate with a creative team with diverse experiences. Given her English-Creative Writing degree from Queens University of Charlotte, degree in Graphic Design from the Art Institute of Charlotte, and Google Certificate in UI/UX Design, we have no doubt she'll do wonders working with our creative design team. At home, she is a wife and mom of "one little bookworm". She enjoys writing, listening to audiobooks and watching Star Trek.

Anna giving someone a hug
Anna on a boardwalk at sunset
Anna's dog and cat
Faves
Lunch

Veggie burger at Bad Daddy's Burger Shack

Podcast

Inside Trader Joes

Anna Hawkins-Ross

Digital Marketing Specialist I

Anna started at Beacon in January of 2024 and is a Digital Marketing Specialist. She graduated summa cum laude with highest honors from UNCG with a B.A. in Marketing, a concentration in social media marketing and a minor in math. As a part of our growing team, she looks forward to advancing her knowledge of paid advertisements and is excited to be a part of a community surrounded by other marketing professionals. Outside of work, she loves crafting and collaging.

Lauren by a river
Lauren by the ocean in Hawaii
Faves
Sports Team

Columbus Blue Jackets

Lunch

Chicken Pad Thai

Lauren Bowers

Director, Digital Optimization

Lauren started at Beacon as the Director of Digital Optimization in June of 2024. She graduated from Ohio University with a Bachelor of Science in Visual Communication and a Master of Arts in Organizational Communication. As a member of our team, she enjoys serving clients and finding solutions collectively with team members. Identifying as a "true nerd", she has an inquizitive personality and loves learning.

Jared Robertson
Faves
Karaoke Song

“Friends in Low Places” by Garth Brooks

Travel Destination

Portland, Oregon

Jared Robertson

Digital Optimization Strategist I

Jared joined the team in 2024 as a Digital Optimization Strategist in the Beacon Digital Marketing department. He holds a bachelor’s degree in political science from UNCG and brings valuable strategic marketing, data analytics, and SEO optimization skills to his current role. During his free time, you’ll find him indulging in Star Wars, Star Trek, and Doctor Who or enjoying family time with his wife, their son, and their two beloved pets.

Laura Ayala
Faves
Lunch

Taco Bell

Podcast

Last Podcast on the Left

Laura Ayala

Senior Project Manager

Laura first joined the Beacon team in 2019 as a project manager and returned in 2024 as a Senior Project Manager. She is a trusted point of contact for our multi-family residential and higher ed clients. With strong people skills and gifted planning and budgeting abilities, Laura fosters a positive, collaborative working environment and excels at organizing projects to ensure timely, on-budget delivery. A self-proclaimed homebody, Laura enjoys gardening and playing video games. When she’s not at work or home with her family, you’ll find her perfecting her karaoke routine in the car.

Three dogs
Justin on a motorcycle
Justin pretending to feed a child to a dinosaur statue
Faves
Sports Team

Green Bay Packers

Lunch

Tonkatsu Ramen

Justin Halvorsen

Associate Systems Administrator

Justin joined Beacon in 2025 as an Associate Systems Administrator on the IT Services team. He holds a B.S. in Computer Science with a focus on networking and cybersecurity from ECPI University and completed an IT Project Management Bootcamp through the University of North Carolina at Chapel Hill. Prior to Beacon, he served as a Combat Engineer in the U.S. Army Reserves at Joint Base McGuire-Dix, New Jersey. Justin looks forward to growing his systems administration skills as part of our team. Outside of work, he enjoys homebrewing mead and playing tabletop RPGs like Dungeons & Dragons.

Micah sits with the little prince statue overlooking Gamcheon Culture Village
Two dogs peeking out from a blanket
Micah using a camera in a mirror with the handwritten words "Coffee and bread it is heaven"
Faves
Travel Destination

The Phillipines or Japan

Podcast

Small Doses with Amanda Seales

Micah Cruz

Digital Marketing Analyst

Micah joined Beacon in 2025 as a Digital Marketing Analyst. She holds a Bachelor’s degree in Marketing with a concentration in Social Media, as well as a Bachelor of Arts and Science in Media Studies from the University of North Carolina at Greensboro, and a degree in Art and Technology from Sogang University in Seoul, South Korea. With a strong background in social media strategy and content creation, Micah brings valuable expertise to our team. Outside of work, she’s passionate about photography and filmmaking and enjoys telling stories through visual media and sound.

Lexi on a hike
Faves
Karaoke Song

Careless Whisper by George Michael

Travel Destination

Ohio

Lexi Kimes

Digital Marketing Specialist I

Lexi Kimes joins the team as a Digital Marketing Specialist, bringing a keen eye for detail and a passion for data-driven strategies. With a foundation in digital marketing, she works on optimizing campaigns and analyzing performance metrics to help deliver measurable results to our clients. Lexi is eager to contribute her skills in marketing analytics and collaborate with the team to enhance client outcomes and drive growth. Outside of work, Lexi is an avid costume sewist who enjoys creating historical outfits inspired by eras like 1700s French Baroque and 1500s Tudor England. She also loves paddleboarding on the lake and spending time with her two cats.

Team member sitting in a canoe
Team member and husband standing with Stormy, the Carolina Hurricanes mascot.
A team member's family posing outside a park.
Faves
Sports Team

Carolina Hurricanes

Lunch

Cobb Salad

Tiffany Medford

Digital Content Specialist II

Tiffany joined Beacon as a Digital Content Specialist II in August 2025. She’s looking forward to being part of a collaborative, creative environment where she can continue growing as a digital content creator. With a B.A. in Political Science from Meredith College and experience in higher education content creation, Tiffany brings a strong background in creating compelling stories that connect with audiences and showcase student and faculty experiences. She’s excited to bring her passion for communication to help universities meet their recruitment and retention goals. We’re thrilled to welcome Tiffany to the team and can’t wait to see the creativity and insight she brings to our work. Outside of work, she enjoys drawing in her sketchbook, gardening, and cheering on the Carolina Hurricanes.

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