Managed IT Services

Managed IT Services information

Managing your IT infrastructure is a routine but critical need, no matter how big or small your business is. Inevitably, every business owner runs into IT concerns that they are just not equipped to handle. These problems can be frustrating, costly, and often go unaddressed due to a lack of managed IT services expertise or bandwidth.

Beacon IT Services (BITS) offers you relief and peace of mind with reliable IT support in the coastal Wilmington and Piedmont Triad regions of North Carolina. Allowing professionals to manage your IT needs frees you to focus on running your business and applying your expertise. Our continuous, 24/7 monitoring assures little to no downtime and prevents catastrophic and costly failures. Easily scalable, our services provide maximum flexibility and give you the freedom to grow your business at its own natural pace.

So how can BITS help with my IT support?

Co-managed IT services.

Everyone could use a little bit of help. That's the rationale behind our approach to co-managed IT services. If your team is stretched too thin or internal expertise is lacking in key areas, we're ready to plug right in at a moment's notice from our offices in Wilmington and Greensboro.

We've helped clients reconfigure their enterprise data backup solutions, solved productivity-killing network connectivity concerns, initiated compliance audits and reviews, and simply added bandwidth where and when it was needed. In today's fast-based world, it is invaluable to have a trusted IT partner who provides needed technical support and peace of mind right when you need it.

So how can BITS help

man with construction hat working on laptop

Small business IT services.

Small business IT support may not be top of mind when all you're focused on is getting your business off the ground. But without a dedicated IT expert, technical issues can snowball and, before you know it, you're offline and scrambling for a fix.

At BITS, we work with you to implement a comprehensive IT support plan including data storage, cloud services, monitoring, system fixes, and updates. Our focus is to keep your business network functioning properly and securely. Since we're local to Wilmington/Leland/Carolina Beach and the Greensboro/High Point/Kernersville/Winston-Salem areas, there are no endless emails or waiting on hold. We'll be on-site the same day and have you up and running in no time!