Desktop Support
Desktop Support & Management: Beacon Technologies provides a complete managed solution for supporting the desktop workstations in your company. It all starts with dependable, proactive support to make sure that your computers are operating properly and securely.
Proactive Desktop Support: A monitoring agent continuously scans your computers for potential issues. If an issue is sensed, our technical support team is alerted. The objective is to constantly monitor and maintain the health of every desktop workstation in your organization.
Microsoft Patch Management: As software and security patches become available from Microsoft, we apply them consistently and regularly to all desktop workstations.
Desktop & Data Security: Rest easy about the safety and integrity of the information on your desktop servers. Beacon will keep your anti-virus software up to date, protecting your computers from the latest Internet risks.
Inventory of PC Hardware: Automated tools allow us to keep track of the hardware and software associated with each workstation. By keeping such an inventory, we know of any changes, can provide upgrade recommendations and ultimately, keep your systems operating smoothly.
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