Web Hosting Services

Finding the right web hosting service is easy. Just look for the best combination of price to features and customer support, right? It’s easier said than done, I’m afraid. While many web hosting services may appear to be similar, looks can be deceiving. There can be significant differences and taking the time to ask some key questions can make a difference between spending your newfound time constructively or looking for a new web hosting company.

Before signing on with a web hosting service, be sure to consider the following factors:


This is probably the top factor in your selection of a web hosting provider. Ask about backup capabilities and disaster recovery in the event of utility failure.


Ask the provider what their downtime record is. Make sure you fully understand the Service Level Agreement and how downtime reporting works. How will this be monitored and communicated?


Do they offer a package that meets your business' specific needs? Make sure you fully understand the kind of space and bandwidth you'll have under the SLA agreement and that you'll be able to easily scale up as your company grows and your requirements change.


Problems can occur at any time so make sure that your hosting company is accessible. Look for a web hosting service that offers multiple channels for support, not just email. Proactive technical support is a necessity and prompt response to inquiries a must. Whether service or network related, you need to have complete confidence that your queries will be promptly and expertly addressed. Make sure you ask what locale the support team is based out of and what time they are available.


Saving perhaps the most important for last, you must have complete confidence that your information is secure. Ask about the security infrastructure of their network and what type of security technology they use. If your security needs grow, will they be able to offer additional security features to accommodate these new requirements?

Before you choose a web hosting service, make sure you've done your due diligence. Call or contact a Beacon expert to find out how we can help you and your business prosper with the reliability, performance, and support you need to ensure future online success.

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