Remote Monitoring

LabTech is Beacon's software of choice for its customers because it is the only Managed Services tool for remote monitoring, management and automation developed by a Managed Service Provider (MSP) for MSPs. It is an affordable, agent-based solution that allows our technical support team to provide nearly the exact same support remotely as if they were onsite.  It allows for more timely support and reduces your cost.

Additionally, LabTech makes it easy to add agents as you grow your business. LabTech's software was designed by IT professionals based on real life experiences in the IT services industry and full understanding of the challenges of day-to-day IT maintenance and support.

Contact us if you are looking for a dependable IT support team with the tools and the experience to manage your infrastructure without worry.  

Connect with Us

"Compared to the site we've been working on for the past year, the site that Beacon is building (with all their expertise and experience) is much easier for the end users."

Kevin J. Bailey
Whitman School, Syracuse University