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So my first week at Beacon Technologies is coming to a close, and I have not been scared off yet! Everyone is very nice and welcoming at this company. I look forward to working with the Beacon team for the next 9 weeks. So far I have been mostly planning for the implementation of Beacon NetCafe and I have been stuck in my cubicle getting prepared for that, but next week will be the week where the fun starts for me. I will start working with others to get the Beacon NetCafe up and running for the company. I am excited and a little nervous. I have never done anything like this before, but I am more than willing to learn the ropes. I did get to sit in a meeting about web design and development my first week.
A client is getting about 70 visitors a day but absolutely no sales at all. What is the problem? Could it be the product? Could it be the website design? Could it be both? The Beacon team brainstormed to come up with ideas to improve sales. Ultimately, the product and the target customers were lacking but one immediate change that the company could utilize was changing the website. There were various problems with the website. The returns and shipping policy was at the top of the page. Is the company trying to say they expect returns of their products? This should not have been on the top of the page. The Terms and Conditions were also at the top of the page when it would have sufficed to be at the bottom. What a waste of space! The products weren’t even on the page. It was confusing what the website was even selling. The team recommended having a 5 product rotating link in the top middle of the page. The product links would also link straight to the cart to increase the chances of actually making a sale. Branding was also an issue for the company. The company was trying to take a serious life event and make it cheerful and upbeat but the website did not display this effectively. The website could also have funny links or products to at least liven the atmosphere and make a sale. A color change is a must for the website. The top image could also be changed to make the website for appealing to the visitors.
Either way, I learn A LOT on web design and branding of a website. It is the little things about web design and branding that can make a HUGE difference. A company can have the greatest product in the world but not sell one if the website is in bad shape. I am confident that if these changes are made to the website then the chances of making a sale will increase significantly. It seems like common sense when people bring up these things but could easily be looked over by anyone. There were some things at the meeting I didn’t even think about. I was very impressed at the meeting. There are extremely intelligent people working for Beacon Technologies, and I want to learn everything I can from these people during my 10 weeks here!